Clients Rights and Complaints

Client Rights & Complaint Information

 

Becoming Ever Free, PLLC

 

In accordance with Texas Health & Safety Code §181.105, clients have the right to:

Access Your Records

 

You may request a copy of your health care records at any time.

To request records, please contact:

Becoming Ever Free

469-609-1979

Hello@becomingeverfree.com

Requests must be submitted in writing. Records will be provided in accordance with Texas and federal law.

 

Licensing & Regulatory Authority

Lavender Healing Center clinicians are licensed and regulated by:

Texas Behavioral Health Executive Council (BHEC)

333 Guadalupe Street, Tower 3, Suite 900

Austin, Texas 78701

Phone: (512) 305-7700

Website: Texas Behavioral Health Executive Council

 

You may contact the Council regarding questions, concerns, or complaints about a licensed professional.

Filing a Consumer Complaint

If you believe your rights have been violated, you may file a complaint with:

Texas Behavioral Health Executive Council

Online Complaint Portal:

Discipline and Complaints

 

You may also contact:

Texas Office of the Attorney General – Consumer Protection Division

Phone: (800) 621-0508

Website: Consumer Protection | Office of the Attorney General

 

Clients will not be retaliated against for filing a complaint.

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This notice is provided in compliance with Texas Health & Safety Code §181.105.