Privacy Policy

Privacy Policy

Effective Date: January 3, 2026

Becoming Ever Free Therapy, PLLC (“Becoming Ever Free,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit https://www.becomingeverfree.com (the “Website”), contact us, request a consultation, or interact with us online.

This Privacy Policy applies to information collected through our Website and general communications. If you become a therapy client, additional privacy protections apply to your clinical information as described in our Notice of Privacy Practices.

By using this Website, you agree to the terms of this Privacy Policy.

1) Important Notes About Therapy and Website Use

This Website is not a substitute for mental health care, crisis services, or emergency services. If you are experiencing an emergency or are in immediate danger, call 911 or go to your nearest emergency room.

Contacting us through the Website does not create a therapist-client relationship. A formal therapist-client relationship is only established after appropriate intake steps are completed and both you and we agree to begin services.

2) Information We Collect

We collect information in two main ways: (1) information you provide directly, and (2) information collected automatically through your device or browser when you use the Website.

A. Information You Provide Directly

Depending on how you interact with the Website, you may provide:

• Name

• Email address

• Phone number

• Preferred contact method and basic scheduling information

• Information included in a message or form submission (for example, what you are looking for in therapy)

• Any other information you choose to share

Please do not submit highly sensitive personal or clinical details through a website contact form unless you are comfortable doing so. If you become a client, clinical information is collected through secure, HIPAA-conscious workflows and systems.

B. Information Collected Automatically

When you visit the Website, we (and service providers that help operate the Website) may automatically collect:

• IP address

• Browser type and settings

• Device type and operating system

• General location (approximate, such as city/region)

• Pages you viewed, links clicked, time spent on pages, and referring/exit pages

• Date/time of visits and basic site performance metrics

This information helps us maintain the Website, improve usability, and understand general traffic patterns.

3) Cookies and Similar Technologies

The Website may use cookies, pixels, tags, and similar technologies (“Cookies”) to support functionality and collect analytics. Cookies may help:

• Keep the site running properly

• Remember preferences (when applicable)

• Measure traffic and understand how visitors use the site

• Improve performance and content

Your choices: You can usually control cookies through your browser settings. If you disable cookies, some site features may not work as intended.

4) How We Use Information

We may use information we collect to:

• Respond to inquiries and consultation requests

• Communicate with you (including scheduling-related communication)

• Provide requested information about services and availability

• Maintain and improve the Website, user experience, and content

• Monitor for security issues, prevent fraud, and protect the Website

• Comply with legal obligations and enforce our policies

We do not sell your personal information.

5) How We Share Information

We share information only as needed, and typically in these circumstances:

A. Service Providers

We may share information with trusted vendors who help us operate the Website and business functions (for example, website hosting, scheduling tools, email services, and analytics). These providers may process data on our behalf and are expected to safeguard it.

B. Legal and Safety Reasons

We may disclose information if required to do so by law, subpoena, court order, or other legal process, or if we believe disclosure is necessary to:

• Protect rights, safety, or property

• Investigate fraud or security issues

• Enforce our terms and policies

C. Business Transfers

If we are involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction, consistent with applicable law.

6) HIPAA and Clinical Information (For Therapy Clients)

If you become a client, information you share in therapy may qualify as Protected Health Information (PHI) under HIPAA and/or applicable state law. PHI is handled differently than general website information.

Clinical information is managed through secure, HIPAA-conscious systems and processes used for therapy services (such as intake paperwork, documentation, scheduling, and payment workflows, as applicable). Clients receive a separate Notice of Privacy Practices that explains:

• How PHI may be used and disclosed

• Your rights regarding PHI (such as access and amendments)

• How to file a complaint

If you are a client and have questions about clinical privacy, the Notice of Privacy Practices governs those issues.

7) Email, Forms, and Electronic Communication

Electronic communication (including email, contact forms, and internet-based messaging) carries some privacy risk. While we take reasonable steps to protect communications, no method of electronic transmission is guaranteed to be 100% secure.

By contacting us electronically, you acknowledge:

• You understand the inherent privacy risks

• You can request alternative methods of communication if preferred

Please do not use email or website forms for emergencies.

8) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we control. However, no website, system, or transmission can be guaranteed fully secure. You use the Website at your own risk.

9) Data Retention

We keep personal information only as long as reasonably necessary to:

• Respond to you and provide services you request

• Maintain business records

• Comply with legal, ethical, or contractual obligations

Clinical records (for clients) are retained according to applicable legal and professional requirements and are governed by the Notice of Privacy Practices and record retention standards.

10) Your Privacy Choices and Rights

Depending on your location and the nature of your relationship with us, you may have certain rights regarding personal information, such as:

• Requesting access to personal information we hold about you

• Requesting corrections to inaccurate information

• Requesting deletion of certain non-clinical information (where appropriate)

• Opting out of certain cookies through browser controls

To make a request, contact us at hello@becomingeverfree.com. We may need to verify your identity before fulfilling certain requests.

11) Links to Other Websites

This Website may contain links to third-party websites (for example, external resources or directories). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any website you visit.

12) Social Media and Public Interactions

If you interact with our social media pages (likes, comments, messages), those interactions may be visible to others depending on your privacy settings on that platform. Social media platforms have their own privacy practices and policies.

13) Children’s Privacy

This Website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this Website, please contact us so we can take appropriate steps to remove it.

14) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date. Your continued use of the Website after changes are posted means you accept the updated policy.

15) Contact Us

If you have questions about this Privacy Policy or privacy practices, contact:

Becoming Ever Free Therapy, PLLC
Email: hello@becomingeverfree.com
Website: https://www.becomingeverfree.com